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X-WR-CALNAME:Contact Center 411
X-ORIGINAL-URL:https://www.contactcenter411.com
X-WR-CALDESC:Events for Contact Center 411
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TZID:America/Phoenix
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DTSTART:20230101T000000
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DTSTART;VALUE=DATE:20240409
DTEND;VALUE=DATE:20240411
DTSTAMP:20231208T202044Z
CREATED:20231208T202044Z
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UID:5949-1712620800-1712793599@www.contactcenter411.com
SUMMARY:2024 Remote Working Summit Dallas - April 9-10
DESCRIPTION:Two-day conference on WFH/Hybrid for Contact Centers\, Support Functions and Enterprise. \n  \nThe agenda: \n\nAmazing stories from leaders transforming their strategic and tactical initiatives to elevate the WFH/hybrid experience for contact center and support teams\nIncredibly clever reworks of onboarding\, engagement and social modes that inspire and connect remote and hybrid teams\nBreakout Sessions on IT\, Gamification\, New Hire Training\, Flexible Scheduling\, Sourcing and Hiring\nPanel Discussions on Sourcing\, Hiring\, Onboarding\, and Future of WFH/Hybrid for Contact Centers\nVendor Spotlights\nTwo fun evening socials and lunch for making lots of new connections\n150+ attendees\, 25+ speakers\, ideal for networking and making new connections
URL:https://www.contactcenter411.com/event/2024-remote-working-summit-dallas-april-9-10/
LOCATION:Dallas\, TX\, Dallas\, TX
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DTSTART;VALUE=DATE:20241021
DTEND;VALUE=DATE:20241025
DTSTAMP:20240506T192535Z
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UID:6372-1729468800-1729814399@www.contactcenter411.com
SUMMARY:ICMI Contact Center Expo
DESCRIPTION:
URL:https://www.contactcenter411.com/event/icmi-contact-center-expo-6/
LOCATION:Loews Royal Pacific Resort\, Orlando\, FL\, United States
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20250513
DTEND;VALUE=DATE:20250515
DTSTAMP:20250225T131806Z
CREATED:20250225T131806Z
LAST-MODIFIED:20250225T131806Z
UID:10843-1747094400-1747267199@www.contactcenter411.com
SUMMARY:WFH Alliance - 2025 Leadership Exchange
DESCRIPTION:
URL:https://www.contactcenter411.com/event/wfh-alliance-2025-leadership-exchange/
LOCATION:St. Paul\, Minnesota
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20251014
DTEND;VALUE=DATE:20251017
DTSTAMP:20250218T153009Z
CREATED:20250218T153009Z
LAST-MODIFIED:20250218T153009Z
UID:10832-1760400000-1760659199@www.contactcenter411.com
SUMMARY:SOCAP National Conference
DESCRIPTION:SOCAP’s premier event brings together CX professionals\, thought leaders\, and innovators from across industries to share ideas\, solve challenges\, and shape the future of customer care. Through inspiring keynotes\, interactive workshops\, and engaging roundtables\, you’ll discover how harnessing the power of community can elevate your organization’s CX strategies.
URL:https://www.contactcenter411.com/event/socap-national-conference/
LOCATION:Phoenix\, AX
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DTSTART;VALUE=DATE:20261026
DTEND;VALUE=DATE:20261030
DTSTAMP:20260717T144653Z
CREATED:20260717T144653Z
LAST-MODIFIED:20260717T144653Z
UID:11232-1792972800-1793318399@www.contactcenter411.com
SUMMARY:ICMI Contact Center Expo
DESCRIPTION:
URL:https://www.contactcenter411.com/event/icmi-contact-center-expo-7/
LOCATION:Gaylord Palms Resort\, Orlando\, FL
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